To our most valued patients:
With many of us under stay-at-home orders across North Carolina, there may be some confusion about when it is considered appropriate to leave our homes. We want you to know that even though we have closed our dental offices to all NON-URGENT treatment, health and dental care facilities are considered “essential service” locations and are still available to you. If you are experiencing a dental emergency, tooth pain, or any other dental-related problem that you feel cannot wait, please reach out to the office. If someone is not available to take your call, you can either leave a message or a number will be provided to contact one of our doctors so he or she can appropriately address your concern and determine if you need to be seen. Additionally, our Patient Connect portal is a great way to communicate non-emergency text messages or emails and will be checked periodically throughout each day during the closure.
We assure you that you are not being abandoned at this time and we are still available to manage your urgent dental treatment needs. Please don’t hesitate to reach out if you need us! Thank you for your patience during this challenging time. We are hopeful to be operational again in the near future, but your health and safety is our top priority. Stay safe!
In Good Health,
Royal Oak Dental Group